{"id":5164,"date":"2025-05-29T07:08:52","date_gmt":"2025-05-29T07:08:52","guid":{"rendered":"https:\/\/melvinstea.com\/int\/?page_id=5164"},"modified":"2025-05-29T07:11:25","modified_gmt":"2025-05-29T07:11:25","slug":"return-refund-shipping-policy","status":"publish","type":"page","link":"https:\/\/melvinstea.com\/int\/return-refund-shipping-policy\/","title":{"rendered":"Return, Refund & Shipping Policy"},"content":{"rendered":"\t\t
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<\/h5>

Return, Refund & Shipping Policy<\/h2>

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Thank you for shopping with Melvin Marsh International Limited. We are committed to ensuring that your shopping experience is smooth and satisfactory. Please read the following policy carefully before making a purchase.<\/span><\/p>

1. Returns<\/b><\/h3>

1.1 Eligibility for Returns<\/b><\/h4>

We accept returns within <\/span>30 days<\/b> from the date of delivery. To be eligible for a return, the following conditions must be met:<\/span><\/p>

  • The item must be <\/span>unused<\/b>, <\/span>unopened<\/b>, and in its <\/span>original packaging<\/b>.<\/span>
    <\/span><\/li>
  • Items must be in the <\/span>same condition<\/b> as when received.<\/span>
    <\/span><\/li>
  • A <\/span>proof of purchase<\/b> (e.g., order confirmation or receipt) is required.<\/span>
    <\/span><\/li>
  • We reserve the right to refuse returns that do not meet these conditions.<\/span>

    <\/span><\/li><\/ul>

    1.2 How to Initiate a Return<\/b><\/h4>

    To start the return process, please contact us via:<\/span>
    <\/span>Email<\/b>: sales@melvinstea.com<\/span>
    <\/span>Phone<\/b>: +254 708 872 712<\/span><\/p>

    Please provide the following details in your request:<\/span><\/p>